At Swaadisht Mithila, we aim to provide a smooth and transparent shopping experience for every customer. Once an order is placed, our team begins processing it as quickly as possible to ensure timely delivery of fresh and authentic traditional Indian snacks.
Customers may request to cancel their order only before it has been packed or dispatched from our warehouse. Once an order has been shipped, it cannot be cancelled. If you wish to cancel your order, please contact our customer support team immediately with your Order ID. Cancellation requests are processed based on the current order status.
If a cancellation request is approved before dispatch, any prepaid amount will be refunded to the original payment method within the standard processing time of the payment provider. Orders placed using Cash on Delivery (COD) can also be cancelled before dispatch without any cancellation charges.
Swaadisht Mithila reserves the right to cancel any order due to product unavailability, payment failure, pricing errors, duplicate orders, suspected fraudulent activity, or circumstances beyond our control. In such cases, customers will be informed promptly, and any prepaid amount will be refunded in full.
As our products are freshly packed food items, cancellation requests received after dispatch or after successful delivery cannot be accepted. We encourage customers to carefully review their order details, shipping address, and contact information before confirming their purchase.
For any cancellation-related queries, customers may contact our support team through the official contact details available on the Swaadisht Mithila website.
